Testimonials & Reviews
Steel Family Medicine
Family Medicine located in Pleasant View, TN
Steel Family Medicine always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 105 reviews with an average rating of 4.89 out of 5 stars. Please read what others are saying about Steel Family Medicine below, and as always, we would love to collect your feedback.
Anonymous P.
Submitted 09/17/25
WARNING: Patients are disposable here.
If I could give zero stars, I would. Posting anonymously because Dr. Steele is known for dropping patients the second they speak up. That’s the culture—silence the people who pay the bills.
This office used to be a place people loved. Now it’s toxic. The staff looks burned out, appointments are rushed, and patients are treated like numbers on an assembly line.
Karen? Cold and dismissive. Caitlin? Nice, but still inexperienced. Ashley? Energetic and friendly—but don’t get attached. Every good provider vanishes. Paige (Best FNP in the county) = gone. Dylan (runner-up and patients’ favorite) = gone. The second someone shines, they’re out. That’s not bad luck—it’s bad leadership.
And Dr. Steele? She barely sees patients anymore and only chooses who she wants. If you get on her schedule, your co-pay doubles because she’s a physician. She nickel-and-dimes insurance at every turn, which is why she loves Tricare patients and TN care patients. Weight loss classes and injections? Marketed as “free,” then surprise bills hit your mailbox. Question it, and the office feeds you excuses while you’re still stuck paying.
This practice is not about care. It’s about control, intimidation, and squeezing every dime out of patients while driving away the best providers. If you value your health, your wallet, or your time, look elsewhere
Jennifer W.
Submitted 05/22/25
I loooove my dr!! Everyone should go to him
Hannah A.
Submitted 09/23/24
Good with kids
Sherri T.
Submitted 08/29/24
Thank u for not giving up on me
Brandie B.
Submitted 08/28/24
Very knowledgeable and very thorough
Carol S.
Submitted 08/19/24
Very informative and caring. Thoughtful of each patient:] Grateful for Karen!
Kristin B.
Submitted 08/17/24
Karen was wonderful and very informative!
Sara T.
Submitted 08/11/24
Dr. Steel and staff are wonderful!
Shelbi S.
Submitted 08/08/24
Great explanation of what a medication is suppose to do.
Great explanation of other ways to handle ADHD
Dorothy K.
Submitted 08/02/24
Everyone is wonderful I your office. They know me by name. I walk in and they say good morning or afternoon Dottie. I like the personal touch. I feel very comfortable with your office. I feel like I can talk to them about anything.
Tom M.
Submitted 07/27/24
Very good
Milton B.
Submitted 07/26/24
She a great doctor
Barbara P.
Submitted 07/19/24
Karen is one who asks all the right questions and takes as much time as she needs to answer your questions also. She’s very thorough in all aspects and will do everything possible to help you with your needs of care.
Mickey W.
Submitted 07/16/24
Fantastic Care and very professional
Amanda B.
Submitted 07/16/24
Karen is thorough and listens to my concerns with an open mind. She provides options and insight and is quick at finding answers alternatives or referrals if needed. I see her for tele-health and in person so she is very accessible. I highly recommend
Cynthia P.
Submitted 07/12/24
Karen is very much a people person. She is very compassionate with her patients and has a very calming affect when a patient is stressing, anxious etc. I would recommend Karen 100% to anyone.
Sandra S.
Submitted 07/11/24
Awesome, love Dr. Karen
Timothy L.
Submitted 07/11/24
She is very attentive, and listened to all I had to say! She explained many other ways to help with my pain, other than drug therapy! Helpful and sympathetic with my problems!
Lloyd S.
Submitted 07/03/24
She’s the best. Attentive and genuinely cares about your health.
Patty I.
Submitted 06/26/24
Karen is kind and professional
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